What is this policy for?

Your privacy is important and I am committed to ensuring that your privacy is protected. This privacy policy explains how any personal information collected about you when you use this service is processed, used, and stored. The policy follows the General Data Protection Regulation and the Data Protection Act 2018. Please email [email protected] if you have any queries.

What information is collected?

Contact details that you have shared to access resources on the website, including free downloads.

Information that is generated automatically when you read my emails or navigate through my website, for example, statistics about views and clicks.

Why is information about me collected and how is it used?

Your information is collected in order to provide the best service to you, and it will never be shared with third parties or made public without your consent. Your information will only be kept as long as you are happy for it to be so.

Information is collected for the following reasons:

Where you have shared your contact details to access resources, these details will be used to make contact with you in relation to your initial enquiry and to share further resources that may be of interest to you.  

Usage statistics are collected to improve client experience by tracking the most popular content and ensuring a smooth journey through the website. The majority of this data is used in aggregate form.

Once you have shared your details, the lawful basis for processing your information is consent. This means that you provide consent for your personal data to be used to provide a service to you. Prior to this (for example, whilst you are enquiring about the service), the lawful basis for processing your information is for the legitimate interest of the organisation.

My business is registered with the Information Commissioners Office, the UK authority for upholding data protection, (www.ico.org.uk).

How will your information be kept secure?

Your information will not be shared unless you have provided consent for me to do so.

All information is kept securely on a password protected laptop. Cloud storage with a GDPR compliant provider is used to store client details. No client data is stored on the hard drive of computers.

What is the process for retaining data?

Data is kept in line with retention schedules suggested by the Health & Care Professions Council for adult health records. This is 8 years.

Disclaimer

Once I have received your information, I make every effort to ensure its security and prevent unauthorised access.

Unfortunately, the transmission of information via the internet is never completely secure. Although I will do my best to protect your information, I cannot guarantee the security of your data transmitted via email, including forms completed on the website which are transmitted by email.

By agreeing to this privacy policy:

You acknowledge that the privacy of your communications and personal information can never be completely guaranteed when it is being transmitted over the internet. 

You acknowledge and agree that you share information via the internet at your own risk.

You agree to take responsibility for your own role in safeguarding your data privacy in the email address you choose to use and whether or not you choose to password protect information you send to me.